Category : Cel-Fi GO Stationary

Cellular Connectivity Solution for Major Queensland Energy Retailer

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Business Profile

As one of Queensland’s largest energy retailers this company supplies over 2.3 million homes and more than 700,000 retail customers with power every year. Their vision is to ensure secure, affordable and sustainable energy solutions are provided for the community.

The Challenge

Call drop outs are occurring regularly, which is having a negative impact and management needs to rectify this. Austek; a certified Powertec installer was contacted to assess the mobile phone signal issue and design a reliable solution.

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Case Study: Aspley Shopping Centre Cellular Coverage Solution

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Business profile

This shopping centre in Aspley is a hidden treasure. Anchored by Coles, Kmart, ALDI, Woolworths and Sunlit Asian Supermarket it offers a calm, community orientated shopping experience.

Challenge:

Every tenant in the shopping centre needed to use wireless EFTPOS machines. The thick concrete construction of the shopping centre was causing the Telstra mobile signal to drop out frequently, despite a Telstra tower in proximity. Due to the lack of mobile signal, EFTPOS machines were unable to operate effectively. This forced tenants to ask customers to make cash payments for their goods. This was not ideal, with most customers unhappy about this inconvenience.

  • Ensure continuous signal is available to all tenants in the building
  • Overcome the thick concrete construction of the shopping centre
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GO Into A Government Building

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Business Profile & Needs

Typically, newly constructed buildings do not address mobile coverage issues well.  Coverage problems are well reported across the world and cause particular issues around health and safety in areas like basements, car parks and lift wells. 

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Outdoor Mobile Coverage – Lake Elphinstone

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Business Profile

Lake Elphinstone is a natural lake within Nebo Shire in the Mackay region of Queensland. Located about 90km west of coastal Mackay, Lake Elphinstone is a family friendly (free) camping site which is popular for fishing, boating, bird watching and even water skiing. It’s a lovely relaxing spot where you are not overrun by pesky midges and mosquitos and even better, no crocodiles!

The good news for all visitors was that mobile coverage was available – the bad news was that you could only access it if you stood in the right place, on your left leg, with the wind blowing in the right direction.  Complaints from campers increased, and the lack of signal was deemed a health and safety issue so the ISAAC Regional Council contacted telecommunications expert TAA Connect to come up with a solution.

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Cel-Fi is Moving to WAVE App Registration

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What this means for you?
Customers are no longer required to complete the online registration on the Cel-Fi website, however when they receive a Cel-Fi it will require registration using the WAVE App to activate.

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QLD Mobile Blackspot Now a Mobile Hotspot

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Mobile Coverage Solution for Scenic Rim Accommodation, QLD Australia

The McGhee family live in Darlington Qld adjacent Lamington National Park at the head waters of the Albert River, located 40kms from the Gold Coast and 85kms from Brisbane. Commonly known as ‘the green behind the Gold”, the area has an overabundance of breathtaking scenery, wildlife and clean mountain air.  A well-known mobile coverage blackspot with its beautiful aspect directly contributing to its extremely unattractive cellular coverage.

Two family homes sit on large acreage site, some distance apart in a picturesque valley, enjoying everything that nature provides for free – only to have no home mobile coverage while paying for it. 

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Cel-Fi GO Visits CSIRO

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Business Profile

Architecturally designed CSIRO Building

The Commonwealth Scientific and Industrial Research Organisation (CSIRO) is the federal government agency for scientific research in Australia.  It is an amazing entity.

Their role is to carry out scientific research to assist Australian industry and the interests of the Australian community.  They are a leading organisation in the world in research and dissemination of information about science and technology.

Some of the amazing outcomes from the work undertaken by CSIRO include:

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Cel-Fi GO for Regional Connectivity

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Using Cel-Fi GO for Regional Connectivity

It is a recognised fact that regional areas need connectivity to compete in a networked world and to improve business opportunities.  Some of the problems around remote areas are caused by limited (or no) mobile coverage, so improving coverage with either fixed line data, cellular or satellite is one way to ensure rural business’ can grow and take advantage of opportunities.

Communications experts can be the key to driving rural growth as they have the knowledge to utilise and even expand the options available.  If you are thousands of km’s from the nearest town, with no chance of NBN and the closest mobile signal just limps through your door – the best way forward is to speak to one of our experts to see what they can do for you.  Read more to see what the local Goondiwindi communications expert installed in this study.

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Mobile Coverage for Exmouth Caravan Park

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Business Profile

The world famous Ningaloo Reef is located on the North West Coast region of Western Australia off the coast of Exmouth. The Reef is approx. 260km long and very close to the coast of Australia – just ½ km in some areas.

The name Ningaloo comes from the Aboriginal word meaning “promontory”.  The Yamatji peoples of the Baiyungu and Yinigudura clans have inhabited the area for over 30,000 years.* The area is a mecca for grey nomads and tourists who want to explore the striking landscape and sea life of Australia.

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Cel-Fi GO Stationary – Directing Mobile Signal

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We recently worked with a reseller who needed to boost a non-existent mobile signal in a client home. Whilst the client did not have any signal around their house due to its position in a valley, there was signal on a hill close by. The solution was put together by Powertec engineers.

A solar powered installation was constructed on the hill with a Cel-Fi GO positioned within the box.  The panel antenna pushed the signal from the hill to the house.  The result was a usable mobile coverage signal for a delighted client.

This type of set up can send the mobile signal 100m typically (from installation site to destination house) but we do have distances of between 300 – 400m being reported by our resellers for similar applications.

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